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OUR CLIENT SOLUTIONS TEAM

Jenae Ciecko headshot

Jenae Ciecko
President & CEO

Martin Spencer headshot

Martin Spencer
Executive Vice President

Brett Stanaway headshot

Brett Stanaway
Vice President, Post Entry

Hayley Dege headshot

Hayley Dege
Vice President, FTA and Origin

Julissa Jaime headshot

Julissa Jaime
Vice President, Brokerage

Bradley Patton headshot

Bradley Patton
Vice President, Zone Operations

Kathleen Hernandez headshot

Kathleen Hernandez
Vice President, Classification

Agnieszka Borowka headshot

Agnieszka Borowka
Director, European Operations

Michael Yates headshot

Michael Yates
Director, IT

Eric Berry headshot

Eric Berry
Director, Client Solutions

Bill Anderson headshot

Bill Anderson
Director, Zone Operations

Irving Feliz headshot

Irving Feliz
Senior Manager, Client Onboarding & Implementation

Ann McDonald-Hintze headshot

Ann McDonald-Hintze
Senior Integration Advisor

Mary Cagle headshot

Mary Cagle
Senior Auditor

Andrew Murray headshot

Andrew Murray
Manager, Client Solutions

Lee Majors headshot

Lee Majors
Manager, Special Projects

Chuck Huffman headshot

Chuck Huffman
Program Manager

Nicole Feightner headshot

Nicole Feightner
Program Manager

Brandi Stoddard headshot

Brandi Stoddard
Program Manager

Allan Schuman headshot

Allan Schuman
Program Manager

Andrew Mrazek headshot

Andrew Mrazek
Program Manager

Danielle Chizmar headshot

Danielle Chizmar
Program Manager

Jacqueline Davis headshot

Jacqueline Davis
Program Manager

Cindy Gartz headshot

Cindy Gartz
Controller

Adam St. George headshot

Adam St. George
Learning and Development Leader

Amy Slusser headshot

Amy Slusser
Marketing Coordinator

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Jenae Ciecko headshot
Jenae Ciecko
President & CEO

Jenae Ciecko has over 20 years of customs and trade management experience and is the President of Copper Hill Copper Hill provides specialized services to its customers in the area of Customs and trade management. Jenae founded Copper Hill with the goal of delivering the ultimate trade solution to its customers. Prior to starting Copper Hill, she held the position of Customs Compliance Manager for Magna. In this position she was the spokesperson for Customs compliance within her organization and convinced a culture built on de-centralization to centralize its customs compliance efforts in the spirit of creating a true culture of compliance for the organization. Jenae is a licensed Customs Broker and is the Corporate License Holder for Copper Hill. She also holds a BBA in Finance from the University of Michigan and an MBA in Strategic Leadership from Walsh College of Business.

Martin Spencer headshot
Martin Spencer
Executive Vice President

Martin Spencer is Executive Vice President, for Copper Hill, resident in the firm’s Detroit office. He has over 20 years of experience managing worldwide import and export compliance programs for multinational corporations in high-volume and time-sensitive industries.

A transformational and strategic compliance executive and operations leader, Mr. Spencer has experience in all aspects of import/export operations and has managed global trade activities for companies in a variety of industries, including automotive, defense, aerospace, healthcare, pharmaceutical, industrial machinery and raw materials. A licensed U.S. customs broker and a certified customs specialist, he has worked extensively in the areas of import and export classification, country of origin marking, duty preference eligibility, duty/fee optimization programs, border operations, post-entry audits, export controls on defense and dual-use goods, economic sanctions, anti-corruption policies, compliance with partner government agency requirements, and training.

Brett Stanaway headshot
Brett Stanaway
Vice President, Post Entry

Brett Stanaway is the Vice President of Consulting at Copper Hill  He is an experienced Customs Professional with 22 years of experience in the areas of free trade and value reconciliation, drawback, and post entry services.  After graduating from Michigan State University in 1999 earning bachelor’s degree in Marketing, with an influence in Supply Chain Management, he spent the first ten years of his career performing valuation reviews assisting US importers with their Value Reconciliation programs.  He then shifted his focus to Drawback, where he successfully implemented drawback programs by assisting importers with the preparation of their drawback applications and filing drawback entries for refunds.  For the past eight years, he has worked with numerous companies to implement and maintain processes that monitor the accuracy of their US imports.  In this capacity, he developed processes to identify compliance risks and opportunities for refunds.  Brett and his team of Customs Compliance Professionals at Copper Hill enjoy working with clients to conduct US entry audits, Free Trade Agreement Reconciliation, Value Reconciliation, Post Summary Corrections, Protests, and Voluntary Self Disclosures.  In his spare time, he enjoys spending time with his family, exploring the great state of Michigan, attending travel baseball games, watching his daughter perform in children’s musicals, riding ORVs, and playing golf.

Hayley Dege headshot
Hayley Dege
Vice President, FTA and Origin

Hayley Dege is Vice President of FTA Operations for Copper Hill, resident in the firm’s Detroit office. She has over 18 years of experience in customs and trade management consulting. Her expertise is with Free Trade Agreement qualification and country of origin determination as well as supplier solicitation. She gained the majority of her knowledge by working directly with a major automotive supplier as a client early in her career. Since then, Hayley has worked with a wide range of clientele and commodities ensuring compliant FTA determination for an extensive variety of trade programs. In 2020 she was an integral part of the implementation of USMCA for all of Copper Hill’s clients, overseeing the execution and conformity with the new requirements.

Hayley is a Licensed Customs Broker and received a Bachelor of Business Administration degree from Eastern Michigan University.

Julissa Jaime headshot
Julissa Jaime
Vice President, Brokerage

As Vice President of Brokerage Operations, Julissa is responsible for the oversight, development, and growth of Copper Hill’s Customs Brokerage Operation.  With over 18 years of experience managing Trade Compliance Programs and Brokerage Operations, Julissa is a wealth of knowledge. She has significant experience managing compliance programs for multinational companies in varying industries including automotive, heavy equipment, and industrial machinery. Most recently she served as Global Customs Compliance Manager for an automotive original equipment manufacturer, where she was responsible for oversight of North American Import/export activity, compliance with applicable regulatory requirements, and standardization of global partner supply chain requirements.

Julissa is a licensed Customs Broker and holds a BA in International Studies: Business Management from the University of Michigan.

In her spare time, Julissa plays competitive tennis and less competitive golf.

Bradley Patton headshot
Bradley Patton
Vice President, Zone Operations

Bradley Patton is the Vice President of Zone Operations. Mr. Patton is responsible for the overall direction, coordination, implementation, and execution of foreign-trade zone projects in a wide range of industries, aiming to ensure consistency with regulations and industry best practices.

As a software systems professional, he is knowledgeable in the design, development, and operation of software systems with a focus on foreign-trade zone systems.

A Licensed Customs Broker, Mr. Patton holds a B.S. in Computer Science from Troy University and an M.S. in Computer Science from the University of West Florida. He is also a member of the NAFTZ.

Kathleen Hernandez headshot
Kathleen Hernandez
Vice President, Classification

Ms. Hernandez has over a decade of experience in trade compliance, which she is excited to leverage for Copper Hill clients. Ms. Hernandez has experience supporting clients throughout various industries, including apparel, electronics, machinery, natural gas, consumer goods, pharmaceuticals, automotive, and manufacturing. Her diverse experience not only benefits a wide variety of clients but also has given her the insight and strategies to tackle future challenges.

Ms. Hernandez has supported core compliance components such as classification, country of origin, free trade agreements, duty drawback, post-entry audit, broker management, and CTPAT. As a licensed customs broker and certified customs specialist, Hernandez brings with her extensive experience in managing large teams with an emphasis on effective global collaboration. She will be responsible for ensuring Copper Hill clients have up-to-date information on global classification standards, are able to maintain compliance through accurate classification, and communicate this information seamlessly to their Customs Broker. Prior to joining Copper Hill Inc., Kathleen was leading the US and CA import/export compliance program for AS America Inc., a part of Lixil.

Agnieszka Borowka headshot
Agnieszka Borowka
Director, European Operations

As Director of Operations for Copper Hill Europe, Agnieszka has oversight of the company’s European operations, strategic initiatives, and growth in the region.  With over 12 years of experience in Customs & Trade Compliance, she’s developed and managed programs for multinational companies in various industries in the EMEA region. She has significant experience in the areas of global FTA Management, duty optimization and savings opportunities, post declaration audits, Harmonized Tariff Classification, process integration, and GTM Systems implementation.  Agnieszka holds a MA in International Trade and Post graduate studies in Management and Logistics.  She is a Licensed Customs Broker, and speaks English, Russian and Polish.

Michael Yates headshot
Michael Yates
Director, IT

Michael Yates is the IT Director for Copper Hill, Inc where he oversees the design, development, and management of Copper Hill and Point Trade Services’ internal software systems and technical infrastructure. His experienced team of engineers provides process automation and efficiency tools, data storage solutions, and client integration support.

Mr. Yates joined Copper Hill in 2022 and has been creating software solutions in the Customs and global trade management field since 2010. He holds a B.S. in Computer Science from the University of Michigan.

Eric Berry headshot
Eric Berry
Director, Client Solutions

Eric Berry supervises a wide range of programs, leveraging his broad knowledge of program management principles and a strategic mindset to lead and develop team members.

He is a Licensed Customs Broker who provides foreign-trade zone consulting with the goals of achieving excellence in the areas of compliance and operational efficiency for Copper Hill’s clients.

Mr. Berry is experienced in providing consulting services related to the preparation of foreign-trade zone feasibility analyses, compliance reviews, prior disclosures, review and development of procedure manuals, FTZ activation and CBP security surveys, research for other zone related studies, and project management. He also has experience administering the day-to-day operations of foreign-trade zones. His operational experience includes FTZ admissions, transfers, adjustments, shipments, systems reviews, reconciliation, and issue troubleshooting and resolution. With a customer service mindset, he collaborates with the Sales and Marketing Division to support Copp Hill’s growth.

Mr. Berry has a B.A. in Business Administration from Huntingdon College including concentrated studies in marketing and international business, as well as a Master of Divinity from Asbury Theological Seminary.

Mr. Berry is an Accredited Zone Specialist and an active member of the NAFTZ, serving on the Board of Directors.

Bill Anderson headshot
Bill Anderson
Director, Zone Operations

As the Director of Zone Operations, Bill Anderson provides strategic guidance to team members and is responsible for the overall management, direction, control and completion of foreign-trade zone operations for client projects.

Mr. Anderson has experience in a variety of FTZ manufacturing environments. He stays up to date on regulatory changes in the foreign-trade zone and trade and customs industry to guide his team to excellence in daily operations. Mr. Anderson also actively maintains an excellent working relationship with all key contacts related to his projects.

A Licensed Customs Broker, Mr. Anderson holds a B.S. in Finance from Illinois State University, and is a member of the NAFTZ.

Irving Feliz headshot
Irving Feliz
Senior Manager, Client Onboarding & Implementation

Irving is Senor Manager of Client Onboarding and Implementations for Copper Hill, resident in the firm’s Detroit office. Irving is a US Licensed Customs Broker and has been in the global trade compliance industry for over 15 years with experience in a wide variety of areas including, free trade agreements, origin determination, classification, AD/CVD compliance, US import compliance, US customs brokerage operations, and on-site/in-house customs advisory. Upon joining Copper Hill, Irving has mainly been responsible for onboarding new clients and providing support and guidance when transitioning from existing processes or tools into a new trade compliance solution.

 

Irving is fluent in Spanish and graduated from the University of Detroit Mercy with a Bachelor’s Degree in Business Administration and a concentration in International Business. Irving enjoys smiling, making others smile, dancing, eating, and playing sports without getting injured. 

Ann McDonald-Hintze headshot
Ann McDonald-Hintze
Senior Integration Advisor

Ann McDonald-Hintze, Senior Integration Advisor at Copper Hill, is a Trade Compliance Professional with 27 years of experience, has been a Licensed Customs Broker since 1997, and received her undergraduate degree from Michigan State University.

Throughout her career, Ann has developed extensive expertise in tariff classification, FTA eligibility analysis and other duty optimization programs, US country of origin marking regulations, and has developed and managed the first phase of a large drawback program for an OEM at the initial USCBP implementation of TFTEA.  While developing and managing global and regional service centers to perform key trade compliance functions, she drew upon her ability to establish standards and remove waste from any process.

Ann has successfully worked in partnership with IT professionals to design and implement Customs and International Trade Systems in the U.S., Canada, Mexico, Korea, Brazil, Argentina and the U.A.E. and is currently assisting Copper Hill clients as they transition from existing processes and tools into new trade compliance software solutions.

In both her personal and professional life, Ann is a naturally curious person who enjoys sharing her knowledge and skills with others.

Mary Cagle headshot
Mary Cagle
Senior Auditor

Mary Cagle is an experienced, former U.S. Customs auditor and can assist clients through a variety of services.  Her experience allows her to conduct mock Customs audits to aid clients in general trade compliance improvements, risk assessments, or prior to official Customs audits to ensure zero surprises along the way.    She also preps clients for Customs interviews, Customs expectations, and will act as the buffer between Customs auditors and clients during Customs audits.

Mrs. Cagle spent the first 10 years of her career working as a U.S. Customs auditor in the Charlotte, North Carolina Field Office.  She then transitioned to the manufacturing industry and worked for an importer managing the relationships with the brokerage firms.  From there she spent years working as a Customs auditor/consultant for an international law firm and also at a consulting practice.  Mary joined the Copper Hill team in February 2021.  She obtained a BSBA Accounting Degree from Appalachian State University in Boone, North Carolina in 2004.  In 2005, she obtained her MBA Accounting Emphasis from Winthrop University, located in Rock Hill, South Carolina. In 2015, Mary became a Licensed Customs Broker.

Andrew Murray headshot
Andrew Murray
Manager, Client Solutions

Andrew Murray is an Account Manager and licensed customs broker at Copper Hill with over 10 years of experience in the Trade Compliance industry.  Andrew has an extensive background in operations within the Free Trade Agreement world as well as experience in import classification, duty preference eligibility, duty optimization programs, and post entry, as well as other areas.  With a customer service mindset, he collaborates with the Sales and Marketing teams to support Copper Hill’s growth.

Lee Majors headshot
Lee Majors
Manager, Special Projects

Lee Majors is instrumental in the setup and implementation of foreign-trades zone projects in a variety of industries.

He assists in the analysis of systems and trade data, systems integration, and process improvements through automation and compliance with CBP regulations.

A Licensed Customs Broker, Mr. Majors holds a B.S. in Economics from Florida State University, and is a member of the NAFTZ.

Chuck Huffman headshot
Chuck Huffman
Program Manager

As Program Manager of the Zone Operations division, Chuck Huffman oversees team members in managing zones for both the Manufacturing and Distribution sectors, overseeing day to day operations as well as providing guidance on complex questions from existing clients. He is instrumental in new client implementations and resource allocation to ensure excellent customer service.

Mr. Huffman has a B.S.in Criminology from Florida State University.

Nicole Feightner headshot
Nicole Feightner
Program Manager

Nicole Feightner is a Program Manager of the Zone Operations department. She is responsible for the development and compliance of projects and team members for both the FTZ Manufacturing and Distribution sectors. Ms. Feightner began her career with PointTrade Services, Inc. in 2013, where she advanced from the Team Leader and Project Manager positions.

During her tenure with Copper Hill, Ms. Feightner has assisted with the success of its FTZ projects including new client implementations, software systems implementation, developing processes, and optimizing zone operations.
Ms. Feightner has a B.S. in Business Administration from Florida State University.

Brandi Stoddard headshot
Brandi Stoddard
Program Manager

Brandi Stoddard, Program Manager of FTZ Managed Services provides strategic compliance leadership to team members and is responsible for overseeing foreign-trade zone operations. Brandi also manages consulting projects related to foreign-trade zone Application & Activation activities.

Brandi has broad experience with every aspect of the FTZ program including FTZ Board application activities, CBP Activation projects, FTZ Software Implementations and FTZ manufacturing and distribution operations amongst many types of industries. Brandi formerly served as a senior consultant and project manager for 7 years prior to her joining the Copper Hill team. She stays up to date on CBP regulatory changes in the foreign-trade zone and trade industry and strives to maintain excellence in client relations.

Brandi holds a BA in Industrial Anthropology from Eastern Michigan University, and is a member of the NAFTZ.

Allan Schuman headshot
Allan Schuman
Program Manager

Allan Schuman is a Program Manager at Copper Hill, Inc where assists in building and maintaining Copper Hill internal software systems and technical infrastructure. He comes from a Customs Compliance background that includes Classification, Broker Management, CTPAT, Denied Party Screening and more.
Mr. Schuman joined Copper Hill in 2017, and has been in the Customs Compliance industry since 2008.
He holds a B.A. in Journalism from Central Michigan University.

Andrew Mrazek headshot
Andrew Mrazek
Program Manager

Andrew Mrazek is a Program Manager in the Zone Operations department. Specializing in foreign trade zone administration for both the manufacturing and distribution sectors, he amassed over 7 years’ experience in FTZ reporting requirements and processes, CBP regulations, compliance, project management, zone implementations, and leadership.

As a Program Manager, he oversees multiple teams of zone administrators and multiple FTZ projects while actively maintaining an excellent working relationship with all key contacts related to his projects.

Mr. Mrazek has a B.S. in Criminology from Florida State University

Danielle Chizmar headshot
Danielle Chizmar
Program Manager

Danielle Chizmar is a Program Manager in the Zone Operations department. Specializing in foreign trade zone administration, she amassed over 8 years’ experience in FTZ reporting requirements and processes, CBP regulations, compliance, project management, zone implementations, and leadership.
As a Program Manager, she oversees multiple teams of zone administrators and multiple FTZ projects, focusing on the daily operations, zone compliance, client’s goals and expectations, zone savings opportunities, implementation projects, and team member development.
Ms. Chizmar has a B.S. in Psychology from Troy University.

Jacqueline Davis headshot
Jacqueline Davis
Program Manager

Jacqueline Davis is a Program Manager in the Client Solutions department, specializing in foreign-trade zones.  Ms. Davis is experienced in zone implementation, compliance reviews, project management, administration of FTZ operations, and preparation of feasibility analyses. She stays up to date on CBP regulatory changes in the FTZ and trade industry and strives to maintain excellence in client relations. With a customer service mindset, she collaborates with the Sales and Marketing teams to support Copper Hill’s growth.

Ms. Davis has a B.S. in Psychology from Florida State University.

Cindy Gartz headshot
Cindy Gartz
Controller

Cindy Gartz has over 36 years of experience in accounting and finance. Throughout her career, Cindy has worked in both accounting and financial auditing and has developed expertise in growing small to medium-sized businesses as a controller. Cindy currently serves Copper Hill as the controller, manages accounting operations and billing, and oversees trade compliance training. She has a passion for numbers and ensuring compliance within Copper Hill, so that we can ensure compliance for our clients.

Adam St. George headshot
Adam St. George
Learning and Development Leader

Adam has over 14 years of experience in customs compliance. He is a licensed customs broker and received a Bachelor of Arts degree in History from Michigan State University. Adam has worked on both the consulting and importer sides of customs business. He has several years of account and team management experience and has primarily worked in the areas of harmonized tariff classification, FTA qualification and country of origin determination. Adam has also conducted various training courses and seminars to internal and external attendees. He has recently taken on a new role as Learning and Development Leader at Copper Hill where he will be responsible for training, development, and continued education of our employees.

Amy Slusser headshot
Amy Slusser
Marketing Coordinator

As Marketing Coordinator, Amy Slusser uses her 14 years in the FTZ Managed Services industry to promote Copper Hill’s breadth of services through a variety of means, including industry conferences, Copper Hill’s website and via social media. She works hand in hand with the Operations team to promote an exceptional workplace, leading company forums and events.

Ms. Slusser has a B.S. in Business Marketing from Florida State University.